The flow of cooling water through my Carousel reflux head has reduced or been blocked. What is the cause, and what can I do?
FAQ from Radleys
You may have a build-up of limescale in the reflux head, due to extended use with hard water.
We advise you try descaling the reflux head. We have instructions on how to do this.
If the reflux head has a lot of limescale, you may need to repeat the procedure to clear the blockage. If you cannot restore good water flow, please let us know.
To prevent limescale build-up, we recommend you descale regularly if you need to use hard water, or preferably use pure/soft water for the reflux head cooling if possible.